Returns & Exchanges
At HealthyCell, we want you to be completely satisfied with your sustainable fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original eco-friendly packaging, ensuring all labels and hygiene seals remain intact.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.